Satisfaction guaranteed

Our ambition is to make our customers fully satisfied with our services. While we hope to eliminate any error or deficiency in our handling, we recognize that no one is truly without fault. Should you have ANY complaint against services rendered, please do not keep it to yourself but let us know so that we may learn, improve and offer suitable compensation. If so, please use the form below.

Please note that a formal complaint must be filed within two (2) weeks after the event – for additional information please refer to our General Terms and Conditions.